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After-Action Reviews: From the Battlefield to the Boardroom—How Nimble Feedback Powers Business Evolution
Imagine your team harnesses the power of real-time feedback to continuously fine-tune projects, systems, and client dynamics—without the friction, finger-pointing, or missed insights that often come at the end. That’s the essence of the Army’s… Read more
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Friendship at Work
You need people you actually like working with. We talk a lot about performance, retention, and productivity when we think about workplace culture. But there’s something even more fundamental that shapes how people show up… Read more
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Everyone Builds the Culture
At Black Creek Coaching, we know this truth: Culture isn’t created in the boardroom and handed down. It’s built, day by day, by every single person on the team. It’s co-created—and it’s alive. Your workplace… Read more
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Why Your Business Should Be a Team, Not a Family
If you’ve ever described your company culture as “like a family,” you’re not alone. It’s a common instinct—family feels loyal, safe, and connected. But in reality, this mindset can quietly hurt your business. Over the… Read more
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Celebrate the Individual – See the Whole Person
Right Person, Right Seat: Creating the Conditions for Growth As a coach, one of the most rewarding parts of my work is helping leaders shift how they see their team—not just as roles or responsibilities,… Read more
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Building Culture Takes Time
One of the biggest mistakes I see leaders make is expecting culture to change quickly. But culture isn’t a switch you flip—it’s a climb. A slow, intentional build that takes commitment, not quick fixes. And… Read more
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Culture by Design, Not by Default: How We Build a Career-Worthy Culture
Culture eats strategy for breakfast. – Peter Drucker That quote hit me like a ton of bricks the first time I heard it. Over the years, it’s only grown more true. When I stepped into… Read more
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It’s WHEN They Leave, Not IF They Leave: Planning for Inevitable Turnover
Over the past few months, we’ve explored the ins and outs of hiring: from defining the role, attracting the right candidates, and making strong hiring decisions, to crafting a hiring system that sets both you… Read more
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Mentoring and Why I Don’t Do Annual Reviews
Why Mentoring Outperforms Annual Reviews: A Business Coach’s Perspective As a business coach at Black Creek Coaching, I often encounter leaders who struggle with performance management and employee development. Traditional annual reviews can feel like… Read more
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Onboarding vs. Training vs. Continuing Education: Why They Matter for Retention
If you’re hiring great people but struggling to keep them, it might be time to take a hard look at how you’re supporting them. Employee retention isn’t just about salary or perks—it’s about making sure… Read more
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